Website Maintenance - 24/7 Monitoring, Backup, Security | Trater Solutions

Your site, always online and protected 24/7

Continuous monitoring, daily backup, security updates and priority support. We handle the technical side, you focus on business.

From
150$ / month
99.9% Uptime
Backup Daily
SSL
SLA <1h
Monitoring Dashboard LIVE
99.97%
Uptime
142ms
Response
3
Updates
Uptime last 30 days
Monitored services
HTTPS (SSL)45ms
Database MySQL12ms
SMTP Email89ms
Cron Jobs234ms
CDN / Cache8ms
Backup Storage156ms
99.9%
Uptime guaranteed
<1h
Response time
24/7
Monitoring
50+
Sites managed

We know your site is down before you find out

We monitor every minute: uptime, response time, SSL certificates, server processes and critical services. At any anomaly, we receive instant alerts and intervene automatically.

  • Uptime check every 60 seconds
  • Email, Slack and SMS alerts on downtime
  • SSL monitoring — alert 30 days before expiry
  • Real-time metrics dashboard for client
  • Monthly report with uptime, speeds and incidents
Alerts & Notifications LIVE
trater-solutions.comUP · 45ms
shop.client-exemplu.roUP · 89ms
api.client-exemplu.roSLOW · 1.2s
dashboard.client-exemplu.roUP · 67ms
mail.client-exemplu.roUP · 34ms
ALERT: Increased response time
api.client-exemplu.ro — automatic investigation initiated

Daily automatic backup, recovery in 2 hours

Backups run daily automatically: databases, files, configurations and media. Stored in 3 separate locations with 30-day retention. In case of hack or crash, we restore everything quickly.

  • Daily automatic backup — databases + files
  • Storage in 3 locations: server, cloud, offsite
  • 30-day retention — restore from any point
  • Complete restoration within maximum 2 hours
  • Monthly restore tests for integrity verification
Backup Log All OK
Database MySQL
Today 03:00 · Full
245 MB
Files & Media
Today 03:15 · Incremental
1.8 GB
Full backup
Sunday 02:00 · Weekly
4.2 GB
Database MySQL
Yesterday 03:00 · Full
244 MB
Retention: 30 days · 3 storage locations · Last verification: OK

Security patches within 24 hours of release

We update WordPress, PHP, plugins and themes weekly, with staging testing before production. Critical security patches are applied within 24 hours.

  • WordPress core, theme and plugin updates
  • Staging testing before production deploy
  • Critical security patches within 24h max
  • PHP/MySQL upgrade to stable versions
  • Daily malware scanning with Sucuri / Wordfence
Recent updates
Security WordPress Core 6.4.2 → 6.4.3
Plugin WooCommerce 8.5.1 → 8.6.0
PHP PHP Version 8.1 → 8.2
Core Theme — Starter 3.1.0 → 3.2.0
Plugin Yoast SEO 22.1 → 22.3
Security Wordfence 7.11.2 → 7.11.4
Plugin Contact Form 7 5.8.6 → 5.9.0
All updates tested on staging — 0 conflicts detected

Clear reports with real metrics, not promises

You receive a complete monthly report with uptime, performance, security, applied updates and improvement recommendations. Total transparency on your site status.

  • Uptime report with graphs and incident details
  • Performance metrics: speeds, Core Web Vitals
  • Applied updates log and compatibility tests
  • Security report: scans, blocked threats
  • Prioritized improvement recommendations
Monthly Report February 2026
99.97%
Uptime
1.2s
Load time
A
Security score
12
Updates
Downtime incidents1 (8 min)
Blocked threats847
Successful backups28/28
Plugins updated9
Security patches3
Core Web VitalsAll passed
Support hours used2.5h / 4h
Recommendation
Upgrade to PHP 8.3 recommended for +15% server performance

Everything you need, in one package

24/7 Monitoring

Uptime check every 60 seconds with instant alerts via email, Slack and SMS at any anomaly.

Daily Automatic Backup

Complete daily backup in 3 locations with 30-day retention. Restoration within 2 hours max.

Security & Scanning

WAF firewall, daily malware scanning, DDoS protection and server hardening. Proactive security.

Regular Updates

WordPress, PHP, plugins and themes updated weekly. Tested on staging before production.

Performance Optimization

Monthly optimizations: image compression, cache, database cleanup, Core Web Vitals and loading speeds.

Priority Technical Support

Dedicated support with guaranteed SLA: response under 1 hour, critical bug fix under 4 hours, 2-4 hours/month included.

How we start maintenance

Technical Audit

We analyze the site: performance, security, pending updates, backups and document current state.

Setup & Configuration

Install monitoring, configure automatic backup, activate firewall and malware scanning, staging setup.

Intervention & Maintenance

Regular updates, security patches, performance optimizations, bug fixes and technical support.

Reporting & Improvement

Detailed monthly reports with metrics, improvement recommendations and future update planning.

Frequently asked questions

What does the website maintenance package include?

The package includes: 24/7 uptime monitoring, daily automatic backup with 30-day retention, WordPress/PHP/plugin updates, security patches within 24h, monthly performance optimizations, priority technical support with SLA and detailed monthly reports.

How much does website maintenance cost?

The standard website maintenance package starts from $150/month. The price varies depending on site complexity, number of pages, custom functionalities and required update volume. Contact us for a custom quote.

What happens if the site goes down at night?

Monitoring runs non-stop, 24/7, 365 days a year. We receive instant alerts for any downtime and intervene automatically. Average response time for critical incidents is under 1 hour, regardless of time of day or night.

Do you only work with WordPress?

No, we offer maintenance for any type of website: WordPress, WooCommerce, Laravel, Node.js, Shopify, PrestaShop, custom PHP sites or any other technology. We adapt the process to each client's tech stack.

Can I cancel the contract anytime?

Yes, we have no minimum mandatory period. You can cancel with 30 days notice. Upon termination, you receive all credentials, complete backup and site documentation.

Do you include content modifications?

Yes, the standard package includes 2-4 hours/month of content modifications: text updates, images, adding new products, minor layout changes. For larger modifications, we offer additional hours at preferential rates.

What tools do you use for monitoring?

We use UptimeRobot and Pingdom for uptime, New Relic for application performance, Google Search Console for indexing, Sucuri for malware scanning and custom tools for backup and reporting.

How long does onboarding take?

Onboarding takes 3-5 business days. Includes: complete technical audit, monitoring setup, automatic backup configuration, security verification, documentation and initial report with recommendations.

Ready for peace of mind?

Website maintenance starts from $150/month. Request a custom quote and let's make sure your site runs flawlessly, non-stop.

Request maintenance package

Professional Website Maintenance Services

Our website maintenance services ensure 99.9% availability through continuous 24/7 monitoring with instant alerts for downtime, slow response times or critical errors. We use professional tools like UptimeRobot, Pingdom and New Relic for real-time performance monitoring. Daily automatic backup includes: complete databases, media files, configurations and plugins, stored in 3 different locations (production server, cloud storage and offsite backup). In case of hack or crash, we restore the site within maximum 2 hours.

Technical Support & Security Updates

Technical support included in maintenance packages: urgent interventions within 2 hours max, monthly performance optimizations (images, cache, database cleanup), monthly reports with uptime, loading speeds, traffic and conversions, content updates text/images (2-4 hours/month), installation of new tested plugins, hosting migration if necessary and SEO/marketing consultation. Security includes: weekly WordPress/PHP/MySQL updates, daily malware scanning, web application firewall (WAF), DDoS protection, SSL monitoring and security patches applied within 24h of release.

For online stores, we also monitor: checkout process, payment gateways, AWB generation, stock synchronization and transactional emails. A professional WordPress maintenance plan reduces your hack risk by 95%, prevents data loss and ensures the site runs at maximum speed permanently. Pricing starts from $150/month, and packages are customized based on site complexity and each client's specific needs.

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